We handle all the logistics for pick-up and delivery for selected countries: Belgium, France, Germany, Italy, the Netherlands, and the United Kingdom. Once you’ve received your payment, we’ll make sure the car is off your lot within three working days (five working days for Germany). If you are in any other country, you’ll need to transport the vehicle to an OPENLANE hub in your country and from there, we’ll transport it to the buyer.

With OPENLANE, international sales are as easy as can be. You sell directly to us, and we take care of all the administration and logistics. This comes with certain advantages:

• You access international buyers without cross-border complications. Because you sell directly to us, you’re only involved in a local sale. The VAT requirements and logistics of delivering the vehicle to the international buyer are all handled by us.
• You access markets for ‘unsellable’ vehicles. We find buyers for cars that you can’t sell in your own country, for example, heavy diesel cars.

You are only required to deliver the vehicle to a hub if you’re located in a country other than Belgium, France, Germany, Italy, the Netherlands, and the United Kingdom.

If you are located in a country other than Belgium, France, Germany, France, Italy, the Netherlands or the United Kingdom, you will receive an email from OPENLANE after you assign the vehicle with information regarding invoicing and the address of the hub.

No. For sales with OPENLANE, you sell directly to us and we sell to the buyer. This way, your payment is guaranteed, and you enjoy an easy administration process. We take care of all VAT requirements and paperwork.

If you are located in Belgium, France, Germany, Italy, the Netherlands, or the United Kingdom, you’ll receive your payment within two working days of accepting an offer. If you are not in one of these countries, we will pay the invoice as soon as the vehicle arrives at an OPENLANE hub.

You have one working day to decide whether or not to accept a bid. Once you do, the vehicle is sold.

No, you are under no obligation to accept an offer you’re not happy with.

As soon as the auction is closed, you will receive the highest bid under “to be assigned” in your OPENLANE Sell portal.

Dynamic auctions, target auctions and blind auctions are typically open for 48 hours. Buy Now auctions usually only run for 24 hours. This may differ in the United Kingdom, in which case, your sales expert will keep you informed of the auction schedule.

We offer four different types of auctions:

• Dynamic auctions

These make up the majority of the auctions at adesa.eu. The process for a dynamic auction is very simple: the auction is set up for a specific amount of time. Buyers can see what the current highest bid is at any moment. Bidding is closed when the auction ends.

• Target auctions

Target auctions are similar to dynamic auctions, but with one important difference: a reserve price is defined in advance. This is listed near the current price. If the reserve price is reached during the auction, the highest bidder is guaranteed the sale.

• Buy Now auctions

In a Buy Now auction, buyers can reserve a car immediately by bidding the Buy Now price. It’s also possible to place a bid for less than the Buy Now price, however in that case, the seller has the right to accept or refuse the offer. For ‘Buy Now and Pick up’ auctions, the basic process is the same, but the car is ready to be picked up as soon as the auction is finished.

• Blind auctions

A blind auction offers a particular advantage: buyers do not see each other’s bids. Each buyer is only able to see if they are currently the highest bidder or not.

We go the extra mile to make your car-sales experience as smooth as possible. Full remarketing services are available, such as de-stickering, inspection, cleaning, storage, transportation, and more.

To find out how we will meet your specific needs, please contact us.

Absolutely! Our sales process is designed to free you from the burdens and hassles of selling cars. What you can expect:

• Expert advice. You can rely on us for advice on prices and sales tactics.
• Risk-free car sales. We take care of VAT and bear all the financial risk, so you don’t have to.
• No sale, no fees. You receive a price you’re happy with, or we don’t charge you.
• A partner you can trust. We’re here to serve and support you with all the help you need.
• Your cars handled with care. We treat you and your vehicles with respect.
• Hassle-free administration. You sell directly to us, and we handle all the paperwork.
• Easy exports. We take care of all the export admin, so international sales are as easy as can be.
• Fast payments. You sell directly to us and receive your payment within two working days of accepting a bid*.
• Speedy vehicle collection. We pick up the vehicle from wherever you are and deliver it to the buyer.*

*Applicable for Belgium, Germany, France, Netherlands, Italy and the United Kingdom

OPENLANE is specifically set up to serve the car trade industry. We only sell to professional car dealers, throughout Europe and beyond.

OPENLANE’s unique business model sets us apart from other vehicle remarketers. Usually, selling a second-hand vehicle means meeting and negotiating with buyers. At OPENLANE, whether you’re buying or selling, we handle everything, from facilitating the auction to delivering the highest bid to the seller. We even take care of all the payments and vehicle deliveries. Selling with us is hassle-free and risk free—no sale, no fees.

We’ve grown a lot since opening our doors in 2004, in both our volume of sales and profitability. We sell yearly over 74,000 vehicles. With offices in Belgium, France, Germany, Italy, the Netherlands, and the United Kingdom, we have a strong customer base of more than 100,000 registered buyers from over 50 countries. More buyers means more competition and higher bids, which is how we bring you the best market prices available.

Initially based in Belgium, OPENLANE Europe has been facilitating online car auctions since December 2004. We operate under the umbrella of our parent company, KAR Global. This means we utilise the full power of the entire KAR Global platform, with access to the latest industry data, analytics and cutting-edge technologies. This is a unique advantage that can’t be found anywhere else in Europe!   

No. Only sellers using the OPENLANE Sell portal* are able to send and receive counteroffers. There is no way for buyers to know whether or not a particular car will be eligible for negotiation, so it’s still in their best interest to maximise their chance of winning during the initial auction.

You can negotiate on Dynamic auctions, up until the requested sales price for the vehicle has been reached. For Target or Buy Now auctions, you can only negotiate if the bid is below the set price.

*The OPENLANE Sell portal is not yet available in all countries. For UK sellers, our auction team will represent the seller.

Both the adesa.eu website and the OPENLANE Sell portal* are 100% mobile friendly, so whether you’re buying or selling, you can negotiate from any computer or smartphone with an internet connection.

*The OPENLANE Sell portal is not yet available in all countries. For UK sellers, our auction team will represent the seller.

When an auction ends, the highest bid is sent to the seller for approval. Sellers then have 24 hours to send one of three responses via the OPENLANE Sell portal*:

• Accept the offer – This means the car is sold to the highest bidder.
• Decline the offer – This means the car is not sold and the highest bidder misses out. The seller can then auction the car again.
• Make a counteroffer – The seller proposes a new price to the buyer. This price must be higher than the initial winning bid.

If the seller chooses to make a counteroffer, a new 24-hour window begins. Within this 24-hour negotiation period, the buyer and seller must settle on a new price. If this doesn’t happen, the offer is automatically declined, and the sale is off the table.

When the buyer receives a counteroffer, they have four options:

• Accept the offer – This means the buyer agrees to buy the car for the price given in the counteroffer.
• Send a new counteroffer – The seller will then have the opportunity to accept or decline the offer, or make a new counteroffer of their own.
• Stand by the initial offer – This lets the seller know the buyer is not willing to pay more than their highest bid. The seller can then accept or decline the offer.
• Abandon the negotiation – The buyer chooses to walk away, the car is not sold, and the seller is free to auction it again.

Buyers and sellers can send one another counteroffers until the end of the 24-hour negotiation period. Each time a counteroffer is made, OPENLANE will notify the other party via email so they can react as quickly as possible.

*The OPENLANE Sell portal is not yet available in all countries. For UK sellers, our auction team will represent the seller.

Both buyer and seller will receive an email notification as soon as there’s a counteroffer, so keep a sharp eye on your inbox. On the adesa.eu website, counteroffers will be shown in the “decision pending” section of My Bids. On the OPENLANE Sell portal*, you’ll find counteroffers in the “To be assigned” section.

*The OPENLANE Sell portal is not yet available in all countries. For UK sellers, our auction team will represent the seller.

Abandoning the negotiation allows you to walk away from the sale. All offers are off the table, and the seller can choose to put the car in another auction.

This lets the other party know that you’re not willing to increase (buyer) or decrease (seller) your price anymore. The other party will have to accept or decline that offer, there is no more room for counteroffers at this point.

As of the first counteroffer from the seller, a 24 hour clock will start to count down. If neither seller nor buyer have accepted the offer, the last offer is automatically declined and the sale is off the table. The seller can then choose to put the car in auction again.

Continental Europe

Unfortunately, this is not possible. You must provide all of the car’s documents for us to be able to arrange a sale, including the certificate of conformity and the registration certificate.

United Kingdom

You must let us know whether or not the V5 is available for the vehicle. If it’s not available, we can still sell your vehicle, but we must be made aware. We ask that you confirm if the vehicle has a service history, and make sure it is free of finance.

Yes, you can. Contact your sales expert for all the details.

We sure can. Contact your sales expert to get started.

The starting price for each vehicle is based on its market value or established in collaboration with your personal sales expert.

For auctions in your communities, you can manually set the price yourself.

Listing your cars for auction with OPENLANE is completely free! And you are under no obligation to accept an offer that doesn’t meet your expectations. Our policy is no sale, no fees.

Our OPENLANE Inspect app for iOS and Android makes it easy for you to inspect your cars quickly. Send the details directly to your OPENLANE Sell portal and simply complete the car description there. Your car is then ready for sale.

If you are a UK seller, the OPENLANE Sell portal will be available very soon, and at present our team is on hand to complete your vehicle details for you.

Inspecting your vehicles is quick and easy with our guided OPENLANE Inspect app for iOS and Android. In the case that you encounter problems with your inspection, you can always contact us.

1. Fill in our contact form and a member of our sales team will contact you to register you as a seller.
2. Download the OPENLANE Inspect app for iOS and Android and inspect the vehicle.
3. Complete the car description in the OPENLANE Sell portal and request an auction on OPENLANE.
4. Your vehicle will be up for auction at openlane.eu within 24 hours.
5. As soon as the auction closes, we’ll send you the highest bid and you have one day to decide if you want to accept it.

OPENLANE can auction all European vehicles and vehicles approved for sale in the European market, as long as you provide the necessary documents.

We have a wide network of buyers who are interested in vehicles of all makes and models, including:

• Passenger cars
• Vans
• Light trucks
• Damaged vehicles

If you are looking to arrange your first sale, simply fill in this contact form. One of our Sales experts will contact you. For more information about the process of listing a car, see question ‘How do I list my car for auction on the OPENLANE site?’

Our straightforward sales process ensures your cars are off your lot quickly. To kick off your hassle-free car sales, fill out our contact form. One of our sales experts will contact you. They’ll run through our sales process and answer any questions you have.