Archives: Success storiess

THE CUSTOMER

Juliano works for COLAS Belgium, a road construction company that builds private and public infrastructures and road amenities that improve and protect the living environment. Juliano has been responsible for their fleet of Volkswagen AG vehicles for four years now.

 

THE CHALLENGE

According to Juliano, OPENLANE is a reliable partner in a sector where such solidity is often lacking. Annually, COLAS Belgium sells thirty to forty cars and vans via OPENLANE, and the process is always fast and smooth.

“OPENLANE DOES EVERYTHING OFFICIALLY AND PROFESSIONALLY – A MUST FOR COLAS BELGIUM.”

WHY OPENLANE

01. A hassle-free sales process

For Juliano and COLAS Belgium, OPENLANE’s professionality is one of its greatest assets: “No cowboy nonsense; OPENLANE does everything officially and professionally – a must for us. They respect the agreements they make and have good turnaround times. The only thing that sometimes takes a little time is a valuation. The rest of the procedure, from auction to payment, is very fast.”

02. Smooth service

The bids received by the seller are valid for 48 hours. “To be honest, an extra day would be useful,” Juliano says. “I have to request internal approval and that sometimes takes some time. Apart from that, I’m very pleased with the procedure and service. Everything runs smoothly, and the auction platform is a pleasure to use.”

THE RESULT

OPENLANE has a high number of satisfied customers and COLAS Belgium is definitely one of them. “I’m a highly satisfied customer,” Juliano says. “The few times that a price hasn’t met our expectations, OPENLANE has suggested alternatives, such as a daily offer. In the worst case, we don’t sell and have no costs. The only thing I still miss is meeting the account managers in real life! We work so well together, and I’d like to know more about the people behind the helpful voices.”
Contact one of our sales executives and ask for a FREE consult.

“IN THE WORST CASE, WE DON’T SELL AND HAVE NO COSTS.

THE CUSTOMER

Eric works for Klinkenberg, an energy supplier and installer in Belgium. They have a fleet of 140 utility vans and company cars. They first found out about OPENLANE by word of mouth and their collaboration already lasts seven years.

 

THE CHALLENGE

Managing their fleet isn’t an easy task. At least it certainly wasn’t in the past: “We used to sell our vehicles to various individuals or merchants, who confronted us with a recurring problem. They made arrangements with each other to lower the prices, so our cars were leaving us for a pittance. But then we discovered OPENLANE.”

“WE WOULDN’T CHANGE FOR ANYTHING IN THE WORLD”

WHY OPENLANE

01. A hassle-free sales process

Thanks to OPENLANE, Eric doesn’t lose time when selling vehicles: “They look after everything: expertise, promotion, removal … At our request, they even remove the stickers from our vehicles! It saves us even more precious time.

02. Best market prices

“We are very pleased with the price of our sales, even if you consider OPENLANE’s commission rate. We are often very pleasantly surprised at the prices our vehicles fetch,” Eric says. OPENLANE also advises him on the approximate value of Klinkenberg’s vehicles: “Sometimes we expect a price that is too high and they help us to be more realistic in our expectations. Other times, we expect too little and they advise us to increase the price.”

03. Fast and guaranteed payments

Everything happens very quickly as well. “After I submitted my request, an expert visits us to assess the vehicle before it is put on sale,” Eric says. “We receive an offer within a few days and, if we accept it, we receive the money within two days. After a few more days, the vehicle is taken away.”

04. No sale, no fee

If a buyer’s offer doesn’t meet their expectations, Eric can always contact his account manager at OPENLANE and ask to make an immediate purchase offer with a fixed price. “We pay zero management fees, even if we decide to remove the vehicle from sale. A very professional approach! To make a successful sale, both parties must be satisfied, and that’s exactly the case with OPENLANE.”

THE RESULT

At Klinkenberg, they wouldn’t change for anything in the world: “The hassle of selling is a thing of the past. Once the vehicle is sold, OPENLANE takes care of everything and we don’t hear about it again. I would only say one thing: ‘to try it is to stick with it’.” Are you curious to what OPENLANE can mean for your company? Contact one of our sales executives and ask for a FREE consult.

“TO TRY IT IS TO STICK WITH IT”

THE CUSTOMER

Car company Van der Wal en Zonen has no less than 100 years of experience in B2B sales. Because export in the Netherlands was still in its infancy, the family business looked for a solid partner to expand its foreign network. Managing director Chris found it in OPENLANE.

 

THE CHALLENGE

OPENLANE’s international expertise and exports are a big advantage for Van der Wal en Zonen. “Moreover, our cooperation is a win-win situation. We don’t have to worry about expanding an international sales market, and OPENLANE increases its offering with Dutch trucks.”

“OPENLANE GIVES OUR EXPORTS A BOOST.”

WHY OPENLANE

01. Efficiency first

“Accessibility and ease of use are the platform’s greatest strengths for us,” Chris explains. “Thanks to the IT link with the COTW system, the procedure is largely automatic. The large buyer network and the smooth administration around exports and sales are also plus points.”

02. No cure, no pay

“We usually opt for ‘Buy Now’ auctions where the validity period of the bids is less relevant,” Chris explains. “About the time frame in which we receive the results of the auctions, we are super satisfied: barely 15 minutes after the end, the results roll in. The ‘no cure, no pay’ principle gives extra peace of mind.”

03. Supply and demand

“Because of the large supply on OPENLANE, buyers have a lot of choice,” says Chris. “That depresses prices, so we sometimes have to adjust our desired asking price. Fortunately, OPENLANE matches supply and demand excellently, and we benefit from the fact that Dutch cars are in demand.”

THE RESULT

Van der Wal praises the cooperation. “OPENLANE is a professional sales platform with first-class service and local support. Its extensive network increases sales opportunities considerably. We therefore see our cooperation as rosy. What would complete the picture would be for OPENLANE to provide us with information on international developments and how these translate into sales opportunities.” Are you curious to what OPENLANE can mean for your company? Contact one of our sales executives and ask for a FREE consult.

“OPENLANE’S EXTENSIVE NETWORK GREATLY INCREASES SALES OPPORTUNITIES.”

THE CUSTOMER

After more than a decade of experience in the automotive sector, Ezer Sahabettin became an independent dealer two years ago. Together with two colleagues, he runs Pro-Automobile from Ingelmunster.

 

THE CHALLENGE

Ezer thinks the foreign sales market is important for his business. “I have a lot of foreign customers and thanks to OPENLANE, it will be a lot easier to reach them,” says Ezer.

“WORKING TOGETHER WITH OPENLANE? THAT MAKES SELLING CARS MUCH EASIER.”

WHY OPENLANE

01. The best market prices

“Some cars I can sell privately for a bit more money, say for €11,000. Through OPENLANE, I get ‘only’ €10,000 for it. A layman would think I’m doing a bad job then, but nothing could be further from the truth,” smiles Ezer. “In a private sale, I am responsible for the inspection, maintenance guarantee and other obligations. Those costs quickly add up. Through OPENLANE, I have no hassle or extra costs afterwards. Everyone in our industry knows what the best choice is then.”

02. Local presence

Ezer has a lot of foreign customers. “For example, I have many connections in Romania, Poland and Hungary. OPENLANE helps us reach those countries better. Online presence is very important in these times, and OPENLANE provides us with an easy platform to ensure that digital visibility.”

03. Efficient way of working

“Smooth communication, an easy way to offer cars for sale and quick results: I am so satisfied with OPENLANE’s service that I don’t see any reason to work with other parties.”

THE RESULT

Ezer definitely finds working with OPENLANE financially beneficial. “On my own, my sales would drop by a third. I am convinced that OPENLANE more than sensitively boosts my annual sales percentage.” Are you curious to what OPENLANE can mean for your company? Contact one of our sales executives and ask for a FREE consult.

“ON MY OWN, MY SALES WOULD DROP BY A THIRD.”

THE CUSTOMER

Managing director Bob has been working with OPENLANE as a trader for five years. He went full steam ahead with his one-man business in recent years, with OPENLANE as a loyal ally. His focus? German cars, with a preference for BMWs.

THE CHALLENGE

“Before I joined forces with OPENLANE, I regularly worked with other auction sites. Their way of working and paying out was downright amateurish. With OPENLANE, it is different. Here, I feel in safe hands,” I sound confident.

“I FIND THAT I USUALLY GET A HIGHER PRICE THROUGH OPENLANE THAN THROUGH OTHER AVENUES.”

WHY OPENLANE

01. An entirely new, European market

Thanks to OPENLANE, Bob gained access to a completely new, European market. “OPENLANE was the gateway to Europe for me. Without this cooperation, it would be much more difficult – or maybe even impossible – to sell cars on a large scale in Europe,” says Bob. “The cooperation with OPENLANE is a quality guarantee for buyers, and I offer my cars more easily. A win-win.”

02. Best market prices

His profit margins are also a lot higher since cooperating with OPENLANE. “Because of the crisis, margins are uncertain and fluctuate enormously. I do notice that I usually get a higher price through OPENLANE than through other avenues. Moreover, I also know for sure that I get paid quickly. With other auction sites, you first bring in the car, after which you easily have to wait ten days for your money. With OPENLANE, it all goes very quickly.”

03. Efficient way of working

“Cooperation goes smoothly, communication is always clear and OPENLANE is an honest partner,” Bob says with satisfaction. Some of his turnover still comes from local traders, but most of his business now runs through OPENLANE.

THE RESULT

Bob is already convinced. “Selling cars? I consistently choose OPENLANE. I am sure of good service, get my money right away and never have any headaches. I sell over a hundred cars a year through OPENLANE. I think I sell 50% more anyway since working with them.” Are you curious to what OPENLANE can mean for your company? Contact one of our sales executives and ask for a FREE consult.

“I AM SURE OF GOOD SERVICE, GET MY MONEY RIGHT AWAY AND NEVER HAVE ANY HEADACHES.”

THE CUSTOMER

Oliver is a fleet manager at Fleet Hub, based in Weiden in der Oberpfalz. The company sells cars to B2B customers. He is responsible for processes and the associated quality. They mainly receive passenger cars and vans from customers in Germany, but soon from other European countries as well.

THE CHALLENGE

“We would like to work completely digitally so the processes can run automatically. That’s why we’re looking for digital partners who are market leaders in their field,” Oliver says. “We also tested other competitors, all of whom certainly have their justification, but OPENLANE is the ideal partner for us.”

“THANKS TO OPENLANE, SELLING IS GREATLY SIMPLIFIED.”

WHY OPENLANE

01. A hassle-free sales process

For Oliver and Fleet Hub, the biggest advantage is that OPENLANE makes sure everything runs smoothly. “We don’t have to go through cumbersome steps in the administration program to create new debtors etc., and we don’t have to worry about transporting the vehicles.”

02. Efficiency is key

Before Oliver worked with OPENLANE, the way of working was a bit more complicated: “Vehicles sometimes stood in the yard for a long time before they were picked up, payments were not made, … OPENLANE takes away a lot of worries.”

03. Everything is digital

“Selling is greatly simplified,” Oliver says. “We can upload photos and add our asking price. There’s a high level of transparency, which also makes sure we can offer our customers a more convenient way of working.”

THE RESULT

Oliver is more than happy with OPENLANE’s services. “The question of whether we would like to work with OPENLANE is irrelevant. We definitely want that.” Are you curious to what OPENLANE can mean for your company? Contact one of our sales executives and ask for a FREE consult.

“THE QUESTION OF WHETHER WE WOULD LIKE TO WORK WITH OPENLANE IS IRRELEVANT. WE DEFINITELY WANT THAT.”

THE CUSTOMER

Sinan is the managing director at Wiesbach Automobile, based in Bessenbach, near Aschaffenburg. The company sells cars in the B2B sector.

THE CHALLENGE

Wiesbach Automobile’s customers are located in Germany as well as abroad. OPENLANE’s international network and local presence in different selling countries makes it easier to reach them all. Moreover, OPENLANE has made the selling process a lot more efficient.

“SELLING VEHICLES HAS BECOME EASIER AND THE MONEY IS IN OUR ACCOUNT THE VERY NEXT DAY.”

WHY OPENLANE

01. Efficiency is key

“Our expectations of finding a partner through whom we could sell reliably were more than fulfilled. Everything runs smoothly”, Sinan says. “Before, we sometimes had to wait for contract signatures or for the money receipts to arrive. These problems are over. Selling vehicles has become easier and the money is in our account the very next day.”

02. One partner to work with

“It’s a great advantage for us that we have a reliable partner who also takes care of the transport of the sold vehicles,” Sinan says. “A few days after the sale, they come and collect the vehicles. This way we can have new vehicles delivered quickly. For us, inventory, turnover, margin and time gain have developed well. We don’t have to worry about the vendor customer base, we have OPENLANE for that.”

THE RESULT

For Sinan, it’s clear that his company will continue to work with OPENLANE. “After all, this cooperation is very pleasant.” Are you curious to what OPENLANE can mean for your company? Contact one of our sales executives and ask for a FREE consult.

“IT IS CLEAR THAT WE WILL CONTINUE TO WORK WITH OPENLANE.”

THE CUSTOMER

Christophe is a fleet supervisor at BESIX, a leading player in the construction and property sector. The company has about 150 utilitarian vehicles in its fleet. Most are brands and models that maintain their value, such as the Volkswagen Crafter, Transporter and Caddy. A few years ago, Christophe’s manager asked him to contact OPENLANE. After learning about the procedure and service, he was immediately hooked.

THE CHALLENGE

“In a company like ours, speed and efficiency are crucial,” Christophe says. “OPENLANE knows how to respond to this perfectly, collection and payment included. We’ve been relying on them for some years now and can always count on rapid, simple sales and the best prices.”

“THE EMPLOYEES BEHIND THE ONLINE PLATFORM KNOW WHAT THEY’RE DOING AND TAKE CARE OF EVERYTHING.”

WHY OPENLANE

01. One dedicated contact person

Christophe is full of praise for his account manager at OPENLANE: “Peter is open and easy to reach. He’s the human face of OPENLANE. The employees behind the online platform know what they’re doing and take care of everything.”

02. A hassle-free sales process

According to Christophe, one of OPENLANE’s greatest strengths is their smooth and fast service: “Within a few days of our request, they send us a detailed valuation. Barely a working day later, the auction starts. Quicker than that is virtually impossible.”

03. An international network

Thanks to OPENLANE, buyers and sellers of vehicles can easily find each other: “The online auctions are easy to use, which saves us time and excessive bureaucracy. Another advantage is that the international buyer network makes it easy to find a customer prepared to pay the best possible price.”

THE RESULT

Christophe is more than happy with OPENLANE’s services. “Their greatest qualities? Fair prices, smooth service and reliable working methods – virtually unique in this sector. Their ‘no sale, no fee’ guarantee is another nice bonus, although we haven’t needed it up to now. OPENLANE has been gloriously successful with every assignment. They drive a perfect lap for us!” Are you curious to what OPENLANE can mean for your company? Contact one of our sales executives and ask for a FREE consult.

“OPENLANE DRIVES A PERFECT LAP FOR BESIX.”

THE CUSTOMER

As Fleet and Insurance Agent, our client is responsible for the fleet of an independent, non-governmental, non-profit international development organisation. And that fleet is anything but small.

THE CHALLENGE

“We have almost 50 branches all over the country, which in itself is quite a challenge for me as a fleet manager. Moreover, our fleet consists of both passenger cars, vans and agricultural vehicles.” “I have been working with OPENLANE for a few years now. In the beginning, I was sceptical when they offered to sell our used vehicles. But that was unjustified. Everything went smoothly right away and they make my job easier.”

“OPENLANE HANDLES A SALE IN NO TIME, FROM PAYMENT TO COLLECTION. FAST TOP SERVICE!”

WHY OPENLANE

01. Stress-free cooperation

As a fleet and insurance agent, our client is the contact person for all branches when it comes to vehicle sales. “Thanks to OPENLANE, I have little to do with sales myself. I put the branches in touch with our permanent contact at OPENLANE. This person then provides me with an offer to buy the vehicle and I don’t have to worry about anything else.”

02. Rapid processing

Our customer finds it a great advantage that OPENLANE handles a sale quickly: “As soon as I approve an offer, OPENLANE transfers the money. Once we confirm receipt of the money, a transporter comes to pick up the vehicle in no time. Fast top service!” Permanent contact person “Both I and my colleagues at our branches have a good contact with our permanent contact person. “That works just fine, creates trust and makes every sale happen in a personal way.”

03. An international network

Thanks to OPENLANE, buyers and sellers of vehicles can easily find each other: “The online auctions are easy to use, which saves us time and excessive bureaucracy. Another advantage is that the international buyer network makes it easy to find a customer prepared to pay the best possible price.”

THE RESULT

For her, the absolute added value of the cooperation lies in the bond of trust: “Recently, a competitor of OPENLANE called me, but I let it be known that I was not interested. For us, OPENLANE is the most reliable partner for the sale of our used vehicles. We therefore continue to enjoy working with them.” Are you curious to what OPENLANE can mean for your company? Contact one of our sales executives and ask for a FREE consult.

“FOR US, OPENLANE IS THE MOST RELIABLE PARTNER FOR THE SALE OF OUR USED VEHICLES.”

THE CUSTOMER

Martin Walsdorf is the managing director of German car dealer PEWE in Düsseldorf. “We have been around for 33 years and we have a nice network in Germany as well as throughout Europe, thanks to OPENLANE,” Martin beams. The cars they sell are up to four years old and come from German and European leasing companies.

THE CHALLENGE

“Since we work both b2b and b2c and have both domestic and foreign customers, it is very important for us to simplify sales as much as possible,” Martin says. “We have been working with OPENLANE for about 12 years now, and for us that is where their strength lies: they streamline and simplify our sales.”

“THANKS TO OPENLANE, WE ARE EXPERIENCING AN ANNUAL SALES INCREASE OF 10 TO 15 PER CENT.”

WHY OPENLANE

01. More sales abroad

Martin finds that PEWE has more international customers thanks to OPENLANE: “Because OPENLANE also has customers abroad, our partnership allows us to sell vehicles to end customers we would never reach otherwise. Since they have been our partner, we have seen a significant increase in our sales.”

02. Streamlined and user-friendly

When selling online, everything hinges on the platform you use. And as a seller, you naturally want only one thing: for everything to be simple and sell smoothly. “OPENLANE’s platform is very streamlined and user-friendly. All we have to do is enter our vehicles in the back office with a description. Done. After a few clicks, our auctions are running,” Martin smiles.

03. Friendly staff

For Martin, the warm staff is also an absolute plus: “We have been working with OPENLANE for 12 years now and find that all their staff are friendly and customer-oriented. That, of course, makes the cooperation extra nice. OPENLANE’s staff do everything they can to help you as quickly and well as possible.”

THE RESULT

Ultimately, every business revolves around numbers. And they don’t lie, according to Martin: “With an annual increase in turnover of 10 to 15 percent, it goes without saying that we are happy to continue our collaboration with OPENLANE.” Are you curious to what OPENLANE can mean for your company? Contact one of our sales executives and ask for a FREE consult.

“OPENLANE’S PLATFORM IS VERY STREAMLINED AND SIMPLE. AFTER A FEW CLICKS, YOUR AUCTIONS ARE RUNNING.”