Both buyer and seller will receive an email notification as soon as there’s a counteroffer, so keep a sharp eye on your inbox. On the adesa.eu website, counteroffers will be shown in the “decision pending” section of My Bids. On the OPENLANE Sell portal*, you’ll find counteroffers in the “To be assigned” section. *The OPENLANE…
Abandoning the negotiation allows you to walk away from the sale. All offers are off the table, and the seller can choose to put the car in another auction.
This lets the other party know that you’re not willing to increase (buyer) or decrease (seller) your price anymore. The other party will have to accept or decline that offer, there is no more room for counteroffers at this point.
Both the adesa.eu website and the OPENLANE Sell portal* are 100% mobile friendly, so whether you’re buying or selling, you can negotiate from any computer or smartphone with an internet connection. *The OPENLANE Sell portal is not yet available in all countries. For UK sellers, our auction team will represent the seller.
As of the first counteroffer from the seller, a 24 hour clock will start to count down. If neither seller nor buyer have accepted the offer, the last offer is automatically declined and the sale is off the table. The seller can then choose to put the car in auction again.
No. Only sellers using the OPENLANE Sell portal* are able to send and receive counteroffers. There is no way for buyers to know whether or not a particular car will be eligible for negotiation, so it’s still in their best interest to maximise their chance of winning during the initial auction. You can negotiate on…
When an auction ends, the highest bid is sent to the seller for approval. Sellers then have 24 hours to send one of three responses via the OPENLANE Sell portal*: Accept the offer – This means the car is sold to the highest bidder. Decline the offer – This means the car is not sold…
Yes, for community auctions you can follow the incoming bids under “on auction”.
Please find all information regarding community auctions here (Italy exclusive).
We handle all the logistics for pick-up and delivery for selected countries: Belgium, France, Germany, Italy, the Netherlands, and the United Kingdom. Once you’ve received your payment, we’ll make sure the car is off your lot within three working days (five working days for Germany). If you are in any other country, you’ll need to…