THE CUSTOMER
Eric works for Klinkenberg, an energy supplier and installer in Belgium. They have a fleet of 140 utility vans and company cars. They first found out about OPENLANE by word of mouth and their collaboration already lasts seven years.
THE CHALLENGE
Managing their fleet isn’t an easy task. At least it certainly wasn’t in the past: “We used to sell our vehicles to various individuals or merchants, who confronted us with a recurring problem. They made arrangements with each other to lower the prices, so our cars were leaving us for a pittance. But then we discovered OPENLANE.”
“WE WOULDN’T CHANGE FOR ANYTHING IN THE WORLD”
WHY OPENLANE
01. A hassle-free sales process
Thanks to OPENLANE, Eric doesn’t lose time when selling vehicles: “They look after everything: expertise, promotion, removal … At our request, they even remove the stickers from our vehicles! It saves us even more precious time.
02. Best market prices
“We are very pleased with the price of our sales, even if you consider OPENLANE’s commission rate. We are often very pleasantly surprised at the prices our vehicles fetch,” Eric says. OPENLANE also advises him on the approximate value of Klinkenberg’s vehicles: “Sometimes we expect a price that is too high and they help us to be more realistic in our expectations. Other times, we expect too little and they advise us to increase the price.”
03. Fast and guaranteed payments
Everything happens very quickly as well. “After I submitted my request, an expert visits us to assess the vehicle before it is put on sale,” Eric says. “We receive an offer within a few days and, if we accept it, we receive the money within two days. After a few more days, the vehicle is taken away.”
04. No sale, no fee
If a buyer’s offer doesn’t meet their expectations, Eric can always contact his account manager at OPENLANE and ask to make an immediate purchase offer with a fixed price. “We pay zero management fees, even if we decide to remove the vehicle from sale. A very professional approach! To make a successful sale, both parties must be satisfied, and that’s exactly the case with OPENLANE.”
THE RESULT
At Klinkenberg, they wouldn’t change for anything in the world: “The hassle of selling is a thing of the past. Once the vehicle is sold, OPENLANE takes care of everything and we don’t hear about it again. I would only say one thing: ‘to try it is to stick with it’.” Are you curious to what OPENLANE can mean for your company? Contact one of our sales executives and ask for a FREE consult.
“TO TRY IT IS TO STICK WITH IT”